Return Policy

At King of Speed, your satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a return policy to ensure a smooth experience.

1. Eligibility

Items must be returned within 14 days of delivery. To be eligible for a return, items must be unused, in the same condition that you received them, and in the original packaging.

2. Non-Returnable Items

Certain items such as personalized products, digital downloads, or gift cards cannot be returned.

3. Return Process

To initiate a return, contact our support team at support@kingofspeedonlineshopping.com. Include your order number and reason for return. Our team will provide instructions for sending the item back.

4. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 7-10 business days, using the original payment method.

5. Exchanges

We currently do not offer direct exchanges. You can return an item for a refund and place a new order.

6. Shipping Costs

Return shipping costs are the responsibility of the customer unless the item is defective or incorrect. We recommend using a trackable shipping service for your return.

Contact Us

If you have any questions about our return policy, please reach out to support@kingofspeedonlineshopping.com or call +254 111 832 930.